My dream job was to become a doctor. I have always wanted to help people and I love science so I wanted to be a doctor. I would create a company called Healing Touch. The company would be a group of doctors that would only make house calls. They would have no “formal” office which to see patients, but would use a mobile health van if necessary. Once a week, they would roam the streets, providing basic health services to the homeless and displaced people in their region. The organization would be a for-profit organization and its mission goal would be “To provide more personal, human touch to your healthcare needs”. My five operative goals are to: Increase the profit margin of each quarter in FY16 by 5% from the previous quarter and the year-end margin by 20% for a cumulative total of $22.6 million (starting base of $5 million from last quarter of previous year), Creating a pilot program through the University of Alaska Medical School system that will pay for tuition of aspiring doctors and nurses who commit to a minimum of 5 years of service with us after completion of their programs, thus enabling the company to grow, Increase our regional market share in Anchorage from 2% to 15% by the end of fy16 with advertising targeting the elderly and disabled, Install employee retention programs aimed at retaining the most talented employees such as 30 day paid vacations and employee vehicle purchase programs (a $30K cash assistance) designed for employees that commit to an additional 5 years of service, and a $40k innovation award for employees who are able to improve process or create inventions that result in a 10% decrease in expenses or a 5% increase in profits. I believe the organizational structure most appropriate for my business would be functional. Doctors are intelligent people, but anyone who has ever worked with one will tell you that they are the worst at organization because of the amount of work involved in day to day operations. Let the doctors do what they do best; help people! Here is what my organizational chart would look like: Functional Organizational Chart
The organization that I am doing my efficiency and effectiveness report on is Walmart Stores Inc., also known as Walmart. Walmart is a multinational mass merchandiser that provides consumers with low-cost options on many products; mainly groceries and consumables. With more than 50% of Walmart’s sales coming from groceries and consumables, it’s obvious that their major work activity is distribution. Walmart’s mission statement is “We save people money so they can live better”. Is this because they operate more efficiently or do they operate more effectively? I rated Walmart with a score of 4 on the effectiveness scale for 3 reasons: 1. their large customer base allows them to demand lower rates from suppliers than their competitors, 2. their supply chain ranks number 13 on Gartner’s (a research and analysis company) annual rankings, and 3. in fy15 they made $486 billion in net revenue; more than 4 times as much as its next closest competitor. According to an article on the website Cerasis.com, “Not only has Walmart excelled over the decades in traditional supply chain management, but now they are focused on continuous improvement in the e-commerce market as well as sustainability”. Walmart uses an integrated, centralized supply system that allows suppliers to know when to ship products to certain stores. The aforementioned statements were the reason I gave Walmart a rating of 4 in efficiency. Walmart isn’t satisfied with its current standing and would like to increase its efficiency and effectiveness and are investing millions into new and innovative technologies that would allow it to decrease its expenses and increase its revenue streams. Walmart’s vision statement is “To be the best retailer in the hearts and minds of consumers and employees”. Walmart is currently one of the best in the business at operating efficiently and effectively due to its ability to demand lower rates from its suppliers, their integrated supply system, and the ability to charge less than nearly every brick and mortar store however, with the increased competition by online retailers that are able to charge similar prices, and in some cases less, they must find new and improved ways of increasing their efficiency and effectiveness to remain profitable and not received the same fate as so many of their past competitors.